Rewards points will be deducted based on the refund amount credited to your account. Items purchased with 310 Reward Points may be returned at the senders expense. Points will be credited to your account within five business days. Points cannot be returned for cash value. If your item has not shipped yet, you may call Customer Service at 800-996-0974 for assistance.
Articles in this section
- What is the 310 Rewards Program?
- How do I join?
- What are the benefits of being in the 310 Rewards Program?
- How do I earn points?
- What are the Rewards Tiers and how do I qualify?
- How much does it cost to participate in the Rewards Program?
- Can I earn Points for an order placed before I activated my account?
- I placed an order using an email that is different from the email associated with My Account, can I still earn points for that order?
- Does shipping and tax count towards my rewards points?
- What happens when I cancel, return, or get a refund for my purchase?