How do I check my balance?
To check your points balance please login to your 310 Rewards account and navigate to "Access My Rewards"..
How long will it take for points to post to my account?
While we aim to reward actions immediately, it may take up to three business days to post to your account for some actions. If you encounter any issues beyond this time frame or want to redeem your r…
What happens when I cancel, return, or get a refund for my purchase?
Rewards points will be deducted based on the refund amount credited to your account. Items purchased with 310 Reward Points may be returned at the senders expense. Points will be credited to your acc…
How do I join?
A 310 Account with a valid email is required to enroll in 310 Rewards program. If you do not have an account you can create one here. After registering, opt-in to the program by going to My Rewards a…
What can I redeem my points for?
With our 310 Rewards system, you gain 1 point for every dollar you spend. You can cash in your points for money off of your 310 order. Please keep in mind, you cannot combine these codes with any oth…
I placed an order using an email that is different from the email associated with My Account, can I still earn points for that order?
No. Once you have enrolled in the Rewards Program, you should always sign in to your account to ensure that you earn reward points for your order. If you complete an order using a different email, re…
How much does it cost to participate in the Rewards Program?
Nothing! It is absolutely free to join. We created this program as our way of thanking our loyal customers. The rewards you earn are our gift to you and you are under no obligation to use them, but w…
What is the 310 Rewards Program?
The 310 Rewards Program allows you to earn points for everyday activities like purchasing 310 items and staying active on 310Nutrition.com, writing product reviews, and much more.
How do I redeem points for rewards?
To redeem points, login to your 310 Rewards account and navigate to the cart page. On the bottom left of your screen, you will see an orange button. Click on it and you will see your current balance.…
Can I give my points to a family member or friend?
Unfortunately, Points will only be awarded to the 310 Rewards account associated with a customer’s 310 shopping account and are non-transferrable.
How do I earn points?
To see the most current ways to earn points for 310 Rewards please go to the 310 Rewards Page.
Does shipping and tax count towards my rewards points?
No. You will accumulate points based on the subtotal of your net merchandise purchases only.
What are the Rewards Tiers and how do I qualify?
To view the benefits of the 310 Rewards tiers please visit our 310 Rewards Page. There are 3 rewards levels; Gold, Silver, and Bronze. The higher the level, the greater your rewards. Tiers are based…
What are the benefits of being in the 310 Rewards Program?
Not only do you receive points for purchases you are already making, but you will also receive exclusive discounts, birthday & anniversary gifts, random double point days, concierge level customer se…
How many points can I redeem at once?
With 310 Rewards you’ve earned the right to spend at will! Coupon codes can be combined with most offers on 310Nutrition.com. However, we only allow for one discount code to be used per transaction.…
Can I return an item purchased with my Rewards Points?
Yes, we have a 30 Day Money Back Guarantee. If you are not fully satisfied with your purchase, reach out to us and we will make it right.
Can I earn Points for an order placed before I activated my account?
No. You can only earn points for orders placed after you activated your 310 Rewards membership.